Sending Text messages (SMS)

Sending text message (SMS) as a STAFF or CLUB ADMIN is a one-directional SMS message delivery system.  Each message is sent as an individual text message so that it does not create a group text and can have a signature of the sender for easy response, by simply clicking the phone number in the signature to respond.   All phone numbers will be de-duplicated and the recipient will only receive one message, even if their number shows up multiple times on the list. 

  1. Go to COMMUNICATION > SMS, or
    REPORTS > TEAMS > Find Program/Team > SMS MEMBERS
    NOTE: If you get to the SMS page via the Teams page, then it will pre-fill the group with the respective program.
  2. Select group(s) to send SMS
  3. Enter Message (up to 120 character)
  4. Determine sending criteria:
    1. Include Household Adults (Yes/No)
    2. What users in the group get message (Participants and Staff, Participants, or Staff)
    3. Signature Included (Yes/No)
      The signature will be built off the Senders first name, last name initial, and phone number
      Example:  -- John D. (801) 555-1234
      NOTE: This allows the user to select to select phone number to respond directly.
  5. Click NEXT to review message and number of messages being sent before delivery
  6. Click SEND SMS

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