Sending Text messages (SMS)
Sending text message (SMS) as a STAFF or CLUB ADMIN is a one-directional SMS message delivery system. Each message is sent as an individual text message so that it does not create a group text and can have a signature of the sender for easy response, by simply clicking the phone number in the signature to respond. All phone numbers will be de-duplicated and the recipient will only receive one message, even if their number shows up multiple times on the list.
- Go to COMMUNICATION > SMS, or
REPORTS > TEAMS > Find Program/Team > SMS MEMBERS
NOTE: If you get to the SMS page via the Teams page, then it will pre-fill the group with the respective program. - Select group(s) to send SMS
- Enter Message (up to 120 character)
- Determine sending criteria:
- Include Household Adults (Yes/No)
- What users in the group get message (Participants and Staff, Participants, or Staff)
- Signature Included (Yes/No)
The signature will be built off the Senders first name, last name initial, and phone number
Example: -- John D. (801) 555-1234
NOTE: This allows the user to select to select phone number to respond directly.
- Click NEXT to review message and number of messages being sent before delivery
- Click SEND SMS