Manage Email and SMS Preferences (Opt-out Settings)

If a user is not receiving team communication emails, it is likely that they UNSUBSCRIBED from the emails.  Here are the steps for them to add themselves back on the list:

For within their account:

1. Go to top right corner, MY ACCOUNT
2. Click EDIT GENERAL PROFILE
3. Select/Deselect the Opt-out options for EMAIL and SMS.
   1. I agree to receive club communication emails
   2. I agree to receive club communication SMS messages
4. Click SAVE

Directly from Email:

1. Have user go to their last known email from your Ski Club.  

   NOTE: They can search their email for "notifications@skiclubpro.com"

2. Go to the bottom of email and click MANAGE EMAIL PREFERENCES
3.  Change the OPT-OUT to NO
4. Click SAVE PREFERENCES

NOTE: If the user can not find a previous email, first check their household and make sure they have the correct email in there.  If it is there, then contact help@skiclubpro.com and we can investigate further to restore email delivery.

As a Club Admin update a users account:

1. Go to MANAGE > PEOPLE > DIRECTORY
2. Search by "Email Opt-in" for FALSE
3. Find the individual, then click into their profile
4. Click EDIT GENERAL PROFILE
5. Select/Deselect the Opt-out options for EMAIL and SMS.
   1. I agree to receive club communication emails
   2. I agree to receive club communication SMS messages
6. Click SAVE