Refund a payment
Payments that are applied to an ORDER can be FULLY or PARTIALLY refunded. To refund a payment:
- Go to MANAGE > ORDERS
- Find the order in the list
- Click on the dropdown link in the operations column called PAYMENTS
- Find the PAYMENT and click on REFUND
- Enter the amount to refund back.
By default, it is the full amount of the payment. - Click REFUND
That's it!