Refund a payment
Payments that are applied to an ORDER can be FULLY or PARTIALLY refunded. To refund a payment:
- Go to MANAGE > REVENUE > ORDERS
- Find the order in the list
- Click on the PAYMENTS link in the manage column on row
- Find the PAYMENT and click on REFUND
-
Enter the amount to refund back.
By default, it is the full amount of the payment. But, you can set any amount less than the order payment total.
- Click REFUND
That's it!
