Refund a payment

1. Go to MANAGE > REVENUE > ORDERS
2.  Find the order in the list
3. Click on the PAYMENTS link in the manage column on row
4. Find the PAYMENT and click on REFUND
5. Enter the amount to refund back.

   1. Enter amount to refund

      By default, it is the full amount of the payment. But, you can set any amount less than the order payment total.

   2. Enter a description about what the refund is for (If using QBO integration this will show on refund reciept.)
   3. QBO Reference (This is used for QBO integration to map the refund to a specific chart of account).
6. Click REFUND

That's it!