Refund a payment
Payments that are applied to an ORDER can be FULLY or PARTIALLY refunded. To refund a payment:
- Go to MANAGE > REVENUE > ORDERS
- Find the order in the list
- Click on the PAYMENTS link in the manage column on row
- Find the PAYMENT and click on REFUND
Enter the amount to refund back.
By default, it is the full amount of the payment. But, you can set any amount less than the order payment total.
- Click REFUND
That's it!
